Política de envío

Welcome to SEMO. We are committed to delivering your order safely and efficiently. Please review our shipping policy below before placing your order.


Processing Time

All orders are processed within 1–5 business days after payment is confirmed. During high-volume periods, launches, or holidays, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.


Shipping Times

Estimated shipping times may vary depending on your location and carrier availability.

United States

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 1–3 business days (if available)

International Shipping

  • Estimated Delivery: 7–21 business days

International customers are responsible for any customs duties, taxes, or import fees required by their country.


Order Tracking

Once your order ships, tracking information will be sent to the email provided at checkout. Please allow up to 48 hours for tracking updates to appear.


Incorrect Addresses

Please ensure all shipping information is entered correctly before placing your order. SEMO is not responsible for delays or lost packages caused by incorrect shipping addresses provided at checkout.

If an order is returned due to an incorrect address, additional shipping charges may apply.


Lost or Stolen Packages

SEMO is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier.

If you experience an issue with delivery, please contact the carrier directly using your tracking number.


Damaged Items

If your order arrives damaged or defective, please contact us within 7 days of delivery with:

  • Your order number
  • Photos of the damaged item
  • Photos of the packaging

We will review the issue and work toward an appropriate solution.


Shipping Delays

Delivery estimates are not guaranteed and may be affected by:

  • Weather conditions
  • Carrier delays
  • Customs processing
  • High order volume

We appreciate your patience and understanding during unexpected delays.